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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara Gerndt

March 30, 2026

5  out of  5
rating by Sara Gerndt
"Matt was able to get us a large decrease on our insurance-over $100."
We responded:
"Sara, thank you for continuing to trust our Appleton State Farm team. It’s our pleasure to help protect what matters most to you. Matt Holtebeck - State Farm Insurance Agent "
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Joan Baumgart

March 26, 2026

5  out of  5
rating by Joan Baumgart
"Added insurance on my camper trailer and my UTV."
We responded:
"Joan, your review means the world to us. Thank you for recognizing our efforts! We're always happy to help with your insurance needs. Matt Holtebeck - State Farm Insurance."
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Pete E

March 13, 2026

5  out of  5
rating by Pete E
"Matt and his team do an amazing job and are super responsive to me and my families needs. Highly recommend!"
We responded:
"We appreciate the kind words, Pete! Thank you so much for the 5-star review! We’re grateful for your kind words—We are happy to hear we’ve been able to stay responsive and support you and your family’s needs. We truly appreciate the recommendation! We are always happy to help. Matt Holtebeck - State Farm Insurance Agent "
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Robin Nicholson

March 11, 2026

5  out of  5
rating by Robin Nicholson
"Lisa was very knowledgeable when explaining what my umbrella policy covers. Very pleasant also."
We responded:
"We’re grateful for your positive feedback, Robin! We look forward to continuing to provide excellent service here in Appleton. We’re just a call away if you need anything! Matt Holtebeck - State Farm Insurance Agent"
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Andrea

March 9, 2026

5  out of  5
rating by Andrea
"I've had Matt through State Farm for many years and for most of our policies. Anytime I've needed to make changes or add another policy, he and his assistants are always quick to respond, courteous, and super friendly. As a customer, you never feel like just a number. The prices are amazing, and excellent service overall!!!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that we have consistently provided you with quick, courteous, and friendly service over the years. We're glad that our pricing and overall service have met your expectations. We truly appreciate your loyalty and kind words!"
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Chris Jesse

March 2, 2026

5  out of  5
rating by Chris Jesse
"Matt and his team have been an absolute pleasure to deal with! This morning he notified me that my auto policy renewed and the premium decreased by almost $100. In a world where costs constantly increase, it's nice to have something decrease! Highly recommend!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that we provided you with such a positive experience. It's great news that your auto policy renewal came with a premium decrease—something we all appreciate in today's world! We truly value your recommendation and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out!"
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Jeff Wiltsey

February 27, 2026

5  out of  5
rating by Jeff Wiltsey
"I’ve been with the Holtebeck Agency for a very long time and they’ve always been professional, courteous and prompt! Matt's team has never let me down!"
We responded:
"Jeff - Thank you so much for your kind words and continued trust in the Holtebeck Insurance Agency! We're thrilled to hear that we have consistently provided you with professional, courteous, and prompt service. Your loyalty means the world to us, and we look forward to continuing to support you for many years to come!"
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Brian Wedin

February 27, 2026

5  out of  5
rating by Brian Wedin
"Always outstanding service from my State Farm agent Matt Holtebeck. Keeping me in the know of all of my policies, answering any questions I have, and making sure i have the proper coverages to meet my familes needs."
We responded:
"Thank you for your wonderful review! We're delighted to hear that our team consistently provides outstanding service and keeps you well-informed about your insurance policies. We truly appreciate your trust and look forward to continuing to serve you and your family!"
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Brian Harrison

February 12, 2026

5  out of  5
rating by Brian Harrison
"Shelly worked hard to find good coverage, and she saved us a considerable amount of money compared to our previous insurer."
We responded:
"Thank you so much for your kind words and 5-star review! We're glad to hear that Shelly was able to find you great coverage and save you a significant amount compared to your previous insurer. Shelly is a valuable member of the Matt Holtebeck State Farm Insurance agency. We're here whenever you need us and happy to help anytime!"
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Lori Leitermann

February 12, 2026

5  out of  5
rating by Lori Leitermann
"Lisa is very knowledgeable! Within moments of rolling off of the car lot, she already had our policy updated and new vehicle covered."
We responded:
"Thank you so much for the wonderful 5-star review! We're thrilled to hear that Lisa was able to quickly update your policy and get your new vehicle covered right away. We appreciate your trust and are always here to help with anything you need!"
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Matthew Achterberg

February 9, 2026

5  out of  5
rating by Matthew Achterberg
"Amazing service amazing people would highly 100% recommend to anyone looking for the best insurance company out there"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your kind words about our service and team. Thanks for recommending us—it's an honor to help, and we’re always here anytime you need anything with your insurance."
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Laura Van Linn

February 9, 2026

5  out of  5
rating by Laura Van Linn
"Always helpful and willing to help with whatever my needs are."
We responded:
"Thank you so much for your kind words and the 5-star rating! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again soon. If there’s anything we can do for you in the future, please don’t hesitate to reach out!"
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Chad Carlson

February 4, 2026

5  out of  5
rating by Chad Carlson
"Just wanted to give a big shoutout to David W.👍👍 after our car accident. He made the process quick and stress-free…….. checking in on us and was great with answering all our questions. Thanks for getting the ball rolling right away. Thanks you much appreciated!"
We responded:
"Thank you for the wonderful review. David is a valuable member of our team! I'm glad that Dave was able to assist at your time of need. We pride ourselves in helping families plan for their future, assist with the building blocks of proper insurance coverages, and recover from the unexpected events!"
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David Born

February 4, 2026

5  out of  5
rating by David Born
"I've worked with the Holtebeck agency for over 30 years. They know me personally and always have listened and adapted to my changing life and needs. Highly recommend Matt and his excellent team!!"
We responded:
"It has been wonderful working with you throughout the year! We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We truly appreciate you and your business!!!"
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Wallen Danny

January 21, 2026

5  out of  5
rating by Wallen Danny
"Shelly was very helpful with my insurance"
We responded:
"Thank you for the kind words and 5-star review! Shelly is a valuable member of the Matt Holtebeck State Farm Insurance team in Appleton, WI!"
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J Tessen

January 17, 2026

5  out of  5
rating by J Tessen
"Thank you to Shelly for helping me this week with all of my insurance issues. It was much appreciated! I was very impressed."
We responded:
"Thank you for the kind words and 5-star review! Amanda is a valuable member of the Matt Holtebeck State Farm Insurance team!"
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joe robinson

January 12, 2026

5  out of  5
rating by joe robinson
"Saved me a ton of money! Great people!"
We responded:
"Thank you for the wonderful 5-star review. We love helping families plan for their future and help with the building blocks of proper insurance coverages. We look to working with you for years to come!"
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Andrew Wait

January 1, 2026

5  out of  5
rating by Andrew Wait
"Matt Holtebeck is always quick and thorough with his responses. We had some complicating circumstances recently and Matt walked us through some scenarios and helped my family choose the best options to be properly protected while looking for opportunities to find savings. Thanks for your steady hand, Matt."
We responded:
"Thanks for 5 Star review! We are always striving to get you the best coverage and all the discounts you deserve. Thank you for trusting us with your insurance needs. We truly appreciate you and your business!!!"
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Shelley Ely Townsend

January 1, 2026

5  out of  5
rating by Shelley Ely Townsend
"Had a 2003 Avalon since 2007. Then, had an accident that cost the value of the car to repair. SF explained everything but I had to find a new vehicle ASAP, it was done of the lowest temps in negative and just before ( and during) Christmas. I was stressed. Matt gave me a heads up on a few things, timing, what was needed, etc, so I wasn’t blindsided. He and his staff were knowledgeable and accurate every time. They gave me peace of mind that prepared me every step. Their office was not only open Christmas Eve, but Matt himself was working. Thank you Matt and staff for your assistance and advice. You were there when I needed you. Pic of Avalon ( always in a garage)."
We responded:
"Thank you for 5 star review! We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We are always striving to get you the best coverage and all the discounts you deserve. I'm so glad we were able to navigate the issues of concern for you. We truly appreciate you and your business!"
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Tim Sergus

December 17, 2025

5  out of  5
rating by Tim Sergus
"I have been Matt’s customer for 4.5 years and I highly recommend him. He is knowledgeable very helpful and always looks out for his customer! If you’re in the market for pretty much any kind of insurance, reach out to Matt."
We responded:
"Thank you for the wonderful review! We pride ourselves on being your first and best choice for all of your insurance and financial service needs. We truly appreciate you and our relationship!!!"
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Nate Quick

December 10, 2025

5  out of  5
rating by Nate Quick
"Matt is very thorough with explanations and quick in his responses!"
We responded:
"Thank you for the wonderful review. We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We truly appreciate you and your business!!!"
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Sophia Siegel

December 9, 2025

5  out of  5
rating by Sophia Siegel
"I had the pleasure of working with Shelly. Very good experience. I got a good deal on my renters and car insurance. She keeps me up to date on changes and made the process of switching very easy!"
We responded:
"Shelly is wonderful! We are always striving to get you the best coverage and all the discounts you deserve. My Appleton State Farm team and I are happy to be your good neighbor. Thank you for your 5-star review!"
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Mike Laplante

November 19, 2025

1  out of  5
rating by Mike Laplante
"Thought id call for insurance at 8:45 in the morning. They open at 8:30. Nah phone system says you are calling after hours. If I cant even get ahold of yall to buy insurance the chances of a claim being approved by you people is nil. I'll go somewhere else"
We responded:
"I appreciate your feedback. We are physically in our office no later than 8:30am Monday-Friday. Our phones are forwarded to our regional office until 9am. We respond to voicemails and text messages as quickly as possible. I am happy to help anyway that I can. UPDATE: We changed our hours online to coincide with the hours our phones are directed to our local office. Would you be willing to change your review? "
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Destinee Alexander

November 11, 2025

5  out of  5
rating by Destinee Alexander
"Matt is super easy to work with! Always responds to my emails or messages quickly. Willing to help with any questions I have had. Honestly the best insurance agent I have ever worked with!"
We responded:
"Thank you for the wonderful review! We pride ourselves on being your first and best choice for all of your insurance and financial services needs. My State Farm team and I are happy to be your good neighbor!"
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Peter Neubert

November 7, 2025

5  out of  5
rating by Peter Neubert
"Courteous, responds in a timely and informative manner, understands issues and answers questions thoroughly."
We responded:
"Thank you for 5 Star review! We are always striving to get you the best coverage and all the discounts you deserve. We pride ourselves on being your first and best choice for all of your insurance and financial services needs. We truly appreciate you and your business!!!"